Privacy Policy

Effective Date: May 2026

NeoForm Wellness (“Company,” “we,” “us,” or “our”) operates the website www.neoformwellnessmedicalgroup.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

All clinical services are furnished by independent practice groups, including NeoForm Wellness Medical Group, P.A. and NeoForm Wellness Medical Group, P.C. (collectively, the “Practice”). NeoForm Wellness, LLC furnishes non-clinical administrative support services for the Practice and administers the Practice’s websites, intake scheduling and administration, billing and collections and other non-clinical functions to enable the Practice to focus on delivering quality patient care.

1. Information We Collect

A. Personal Information When you interact with our Site, we may collect the following types of personal information:

Name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party providers)

B. Non-Personal Information We may also collect non-identifiable information, such as:

Browser type and version
Operating system
IP address
Date and time of access
Referring website URLs

SMS Communications
If you provide your mobile phone number to NeoForm Wellness, you may receive SMS messages regarding appointments, patient communications, follow-ups, and customer support. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact NeoForm Wellness directly. Your mobile number and SMS consent will not be shared with third parties for marketing purposes.

SMS Messaging Terms

By providing your mobile phone number and opting in to receive text messages from NeoForm, you consent to receive SMS communications related to appointments, account updates, service notifications, promotions, and other business-related messages.
Message frequency may vary based on your interactions with us. Standard message and data rates may apply depending on your mobile carrier.
You may opt out of SMS messages at any time by replying STOP to any message. You may receive a confirmation message after opting out.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services
Process transactions and send order confirmations
Respond to customer service inquiries
Send promotional communications (with your consent)
Analyze Site usage to enhance user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, or website analytics.
Legal Requirements: If required by law or in response to valid legal processes.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential Cookies: Necessary for the functioning of the Site.
Analytics Cookies: To analyze website traffic and usage patterns.
Marketing Cookies: To deliver personalized ads.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your personal information
Opt-out of marketing communications

To exercise these rights, please contact us at admin@www.neoformwellnessmedicalgroup.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

NeoForm Wellness Email: admin@www.neoformwellnessmedicalgroup.com
Website: www.neoformwellnessmedicalgroup.com